Social Workers and Elder
Abuse
Social_Workers_and_Elder_Abu.pdf
By
Elizabeth M. Felton, JD, LICSW, Associate Counsel
and Carolyn I. Polowy, JD, General Counsel
© September 2015. National Association of Social Workers. All rights reserved.
Social workers generally have a basic understanding of their role in
identifying and reporting suspected child abuse and neglect. However, many social workers are less
familiar with their responsibilities regarding elder abuse and neglect.
This Legal Issue of
the Month article reviews the elements of elder abuse
, the different types of elder abuse,
warning signs, and the reporting of elder abuse.
What Is Elder Abuse?
Elder abuse is a term referring to any knowing, intentional, or negligent
action that causes harm or creates a serious risk of harm to an older, vulnerable
[i]
or disabled[ii]
adult, whether harm is intended or not.[iii]
The age of protection varies from state to state. The term elder includes persons who are at least 50
years of age and above, depending on which state law is being applied. Elder abuse is a serious public
health problem affecting millions of older Americans each year.
[iv]
As the aging population continues to increase, the number of affected persons is also likely to
increase.
Types of Elder Abuse:
The U.S. Department of Health and Human Services has identified six types
of elder abuse:
1) physical, 2) sexual, 3) neglect, 4) exploitation, 5) emotional abuse,
and 6) abandonment. They are defined as:
·
Physical abuse – inflicting physical pain, injury or impairment on an elderly
person
·
Sexual abuse – non-consensual sexual contact of any kind with an elderly
person
·
Neglect- the failure by those responsible to provide food, shelter, health care or
protection for an elderly person
·
Exploitation – the illegal taking, misuse or concealment of funds, property or
assets of an elderly person for someone else’s benefits
·
Emotional abuse- inflicting mental pain, anguish or distress on an elderly person
through verbal or nonverbal acts
·
Abandonment- desertion of an elderly person by anyone who has assumed the
responsibility for care or custody of that person.
Self-neglect is also acknowledged as a form of elder abuse but is
distinguished from other types of elder abuse where there is a third party perpetrator. Self- neglect is
characterized as the failure of a person to perform essential self-care tasks where such failure
threatens his/her own health or safety.
[v]
Warning Signs
Social workers who work with the elderly are likely to be the first to
discover abuse. Elder abuse comes in many forms. Although one sign does not necessarily indicate abuse,
the presence of certain signs may indicate a problem. Typical signs and symptoms may include but are not
limited to the following:
·
Fractures, bruises, burns, abrasions, signs of being restrained may be an indication
of physical abuse
·
Sexually transmitted diseases, bloody underclothing or bruises around breasts or
genital area can occur from sexual abuse
·
Uncharacteristic changes in behavior (i.e., withdrawal from normal activities) and
threatening or controlling behavior by the caregiver may be an indication of emotional abuse
·
Sudden changes in financial situation, significant withdrawals from bank accounts,
unpaid bills, suspicious changes in wills, policies, and power of attorney may be the result of
exploitation
·
Bedsores, unattended medical needs, poor hygiene, dehydration, malnutrition,
unsanitary living conditions, and unusual weight loss are indicators of possible neglect
·
Desertion of an elderly person at a hospital, nursing facility or public location
may be an indication of abandonment
[vi]
Adult Protective Services
While there is currently no federal law protecting elders from abuse, all
50 states have passed laws specifically dealing with elder abuse, neglect, and exploitation. Laws
and definitions of terms may vary from one state to another, but all states have set up reporting
systems.
[vii] Adult Protective Services
(APS) is designated as the public agency to receive, investigate, and respond to allegations of elder
abuse and neglect and for providing victims with treatment and protective services. Long Term Care
Ombudsmen (LTCO) investigate and resolves nursing home, assisted living and board and care facilities
based complaints.
[viii]
Elder abuse is believed to be widely under-reported.
It is believed that officially reported cases
are just the tip of the iceberg. For every report of elder mistreatment that is made to Adult Protective
Services, it is estimated that at least five cases go unreported.
[ix]
Who are the abusers?
The majority of abusers are family members, most often an adult child or
spouse. Abuse can also occur at a long term care facility, such as a nursing home or
assisted living residence by employees who have direct contact with residents. Other offenders may
include other family members, old friends, and “new” friends who intentionally prey on older
adults.
[x]
Mandatory Reporters
The individuals who are legally mandated to report known or suspected
elder abuse vary by jurisdiction. In some states, certain professionals are mandated to report elder
abuse or neglect if they know or suspect it has occurred. Social works are among the professionals who
are most likely to be named as mandatory reporters of elder abuse. Laws requiring mandatory
reporting vary from state-to-state. As of January 2015, every state, except New York, has passed
legislation that mandates professionals to report elder abuse, neglect, and exploitation.
[xi]
To find the adult protective services, institutional abuse and long term care ombudsman program laws
listed by state, go to:
http://www.americanbar.org/content/dam/aba/migrated/aging/about/pdfs/APS_IA_LTCOP_Citations_Chart.authcheckdam.pdf[xii]
What to do if you suspect elder abuse?
If you suspect elder abuse, report it to your local APS or LTCO office.
You do not need to prove that abuse is occurring to make a report. It is up to the professionals to
investigate the suspicions. Social workers are only required to report their suspicions, not to verify
that elder abuse is actually occurring. Most states have a toll
‐free hotline
number that you can call to report your concerns. To find a local APS agency in your state, go to the
National Center on Elder Abuse Website at:
http://www.ncea.aoa.gov/Stop_Abuse/Get_Help/State/index.aspx
To find a local Long Term Care Ombudsman or other long-term care resources in your state go to:
http://theconsumervoice.org/get_help
TIPS
·
Review the relevant statute in your state to determine whether it mandates reporting
and if you must report.
·
Pay attention to the reporting requirements. For example, check to see if the victim
meets the age (i.e. 55, 60, 65) in your statute or the definition of “vulnerable” or “at risk”
adult.
·
Inform the older clients in the initial session/meeting if you are mandated to
report.
·
Balance the client’s safety with their right to confidentiality
·
Collaborate with other agencies to address contributing factors
References
American Bar Association Commission on Law and Aging
(2007) -Adult Protective Services, Institutional Abuse, and Long Term Care Ombudsman Program Laws:
Citations, by State (Laws current as of 12/31/06). Prepared by Lori Stiegel and Ellen Klem of the
American Bar Association Commission on Law and Aging for the National Center on Elder Abuse Copyright ©
American Bar Association Commission on Law and Aging (2007) Research conducted on Westlaw compliments of
West Group
http://www.americanbar.org/content/dam/aba/migrated/aging/about/pdfs/APS_IA_LTCOP_Citations_Chart.authcheckdam.pdf
Bergeron, L. Rene; and Gray, Betsey: Ethical
Dilemmas of Reporting Suspected Elder Abuse, Social Work, Volume 48, Number 1, p.98. (January
2003).
Long Term Care Ombudsman
http://ltcombudsman.org/
U. S. Department of Health and Human Services: National Center on Elder Abuse
State Resource Directory
http://www.ncea.aoa.gov/Stop_Abuse/Get_Help/State/index.aspx
U. S. Department of Health and Human Services: National Center on Elder
Abuse/Administration on Aging
http://www.ncea.aoa.gov/index.aspx
Resources
2015 White House Conference on Aging http://www.whitehouseconferenceonaging.gov/
Eldercare Locator http://www.eldercare.gov/Eldercare.NET/Public/Index.aspx
NASW Recommendations for the 2015 White House Conference on Aging (June 12,
2015)
Long-Term Services and Supports http://www.socialworkers.org/practice/aging/documents/NASW_Comments_on_2015_WHCoA_LTSS_Policy_Brief_61215.pdf
Elder Justice
http://www.socialworkers.org/practice/aging/documents/NASW_Comments_on_2015_WHCoA_Elder_Justice_Policy_Brief_61215.pdf
Retirement Security
http://www.socialworkers.org/practice/aging/documents/NASW_Comments_on_2015_WHCoA_Retirement_Security_Policy_Brief_61215.pdf
Healthy Aging
http://www.socialworkers.org/practice/aging/documents/NASW_Comments_on_2015_WHCoA_Healthy_Aging_Policy_Brief_61215.pdf
U.S. Department of Health and Human Services: Administration for Community
Living/ Administration on Aging
http://www.aoa.acl.gov/AoA_Programs/Elder_Rights/index.aspx
U.S. Department of Justice Elder Justice Website
[i]
A vulnerable adult is defined as a person who is being mistreated or is in danger of
mistreatment and who, due to age and/or disability, is unable to protect himself or herself.
U.S. DHHS: National Center on Elder Abuse: Administration for Community Living
(ACL)/Administration on Aging (AoA).
[ii]
Many states combine the protection of elderly people with the protection of disabled adults.
Bergeron, L. Rene; and Gray, Betsey: Ethical Dilemmas of Reporting Suspected Elder
Abuse, Social Work, Volume 48, Number 1, p.98. (January 2003).
[iii]U.S.
DHHS: National Center on Elder Abuse: Administration for Community Living (ACL)/Administration
on Aging (AoA).
[iv]
2015 White House Conference on Aging. The White House has held a Conference on Aging each decade
since the 1960s to identify and advance actions to improve the quality of life of older
Americans. The White House Conference on Aging held in July 2015 explored issues that help shape
the landscape for older Americans. This year marked the 50th anniversary of Medicare, Medicaid,
and the Older Americans Act, as well as the 80th anniversary of Social Security. The 2015 White
House Conference on Aging recognized the importance of these key programs as well as to look
ahead to the next decade.
[v]U.S.
DHHS: National Center on Elder Abuse: Administration for Community Living (ACL)/Administration
on Aging (AoA).
[viii]
Administration on Aging: Office of Long-term Care Ombudsman Programs. Ombudsman programs operate
in all states, the District of Columbia, Puerto Rico and Guam.
[x]
15 Questions and Answers About Elder Abuse, National Center on Elder Abuse.
[xi]
NYC Elder Abuse Center – New York State Doesn’t Have Mandatory Reporting: Good or Something to
Change? (January 8, 2015).
[xii]
ADULT PROTECTIVE SERVICES, INSTITUTIONAL ABUSE AND LONG TERM CARE OMBUDSMAN PROGRAM LAWS:
CITATIONS, BY STATE (Laws current as of 12/31/06) Prepared by Lori Stiegel and Ellen Klem of the
American Bar Association Commission on Law and Aging1 for the National Center on Elder Abuse2
Copyright © American Bar Association Commission on Law and Aging (2007) Research conducted on
Westlaw compliments of West Group.
[1] A vulnerable adult is defined as a
person who is being mistreated or is in danger of mistreatment and who, due to age and/or disability, is
unable to protect himself or herself. U.S. DHHS: National Center on Elder Abuse: Administration for
Community Living (ACL)/Administration on Aging (AoA).
[1] Many states combine the protection of elderly
people with the protection of disabled adults. Bergeron, L. Rene; and Gray, Betsey: Ethical Dilemmas of
Reporting Suspected Elder Abuse, Social Work, Volume 48, Number 1, p.98. (January
2003).
[1]U.S. DHHS: National
Center on Elder Abuse: Administration for Community Living (ACL)/Administration on Aging (AoA).
[1] 2015 White House Conference on Aging. The
White House has held a Conference on Aging each decade since the 1960s to identify and advance actions
to improve the quality of life of older Americans. The White House Conference on Aging held in July 2015
explored issues that help shape the landscape for older Americans. This year marked the 50th anniversary
of Medicare, Medicaid, and the Older Americans Act, as well as the 80th anniversary of Social Security.
The 2015 White House Conference on Aging recognized the importance of these key programs as well as to
look ahead to the next decade.
[1]U.S. DHHS: National
Center on Elder Abuse: Administration for Community Living (ACL)/Administration on Aging (AoA).
[1]Id.
[1]Id.
[1] Administration on
Aging: Office of Long-term Care Ombudsman Programs. Ombudsman programs operate in all states, the
District of Columbia, Puerto Rico and Guam.
[1] Center of Excellence
on Elder Abuse and Neglect, Programs in Geriatrics, University of California, Irvine, School of Medicine
– Fact Sheet
http://www.centeronelderabuse.org/docs/ea_stats_fact_sheet_2011.pdf
[1] 15 Questions and
Answers About Elder Abuse, National Center on Elder Abuse.
[1] NYC Elder Abuse
Center – New York State Doesn’t Have Mandatory Reporting: Good or Something to Change? (January 8,
2015).
[1] ADULT PROTECTIVE
SERVICES, INSTITUTIONAL ABUSE AND LONG TERM CARE OMBUDSMAN PROGRAM LAWS: CITATIONS, BY STATE (Laws
current as of 12/31/06) Prepared by Lori Stiegel and Ellen Klem of the American Bar Association
Commission on Law and Aging1 for the National Center on Elder Abuse2 Copyright © American Bar
Association Commission on Law and Aging (2007) Research conducted on Westlaw compliments of West
Group.